OIRRC PRIVACY & COOKIE POLICY

By visiting our websites and using our services, you entrust us with your personal data. We take this responsibility seriously and explain in this statement how we collect, use, and protect your data. We recommend that you read it carefully.

GENERAL INFORMATION

We consider the careful handling of personal data to be of the utmost importance. For this reason, we observe due care in the processing and protection of personal data. When processing we adhere to the requirements of applicable laws and regulations.

This means we:

  • Clearly specify our purposes before we process personal data, by using this privacy statement.
  • Limit our collection of personal data to only the personal data needed for legitimate purposes.
  • First ask for explicit consent to process your personal data in cases where your consent is required.
  • Take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf.
  • Respect your rights to have control over the personal data held by us.

Please note that this privacy statement is only applicable to your personal data when visiting our websites or using our services. Any personal data collected and transferred by you (e.g. patient data) as part of your study within our services is subject to our agreement with you, or the party you work with may have with us.

On our websites we gather personal data provided directly by you or we collect personal data to improve and enhance our services. You provide us with data by using our systems or submitting a question via our contact form. On the other hand, we collect personal data on our website with several cookies. However, we do not use marketing cookies when you are using our application services. 

 We collect several types of information through our interactions with you, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, any other identifier by which you may be contacted online or offline (“personal information “);
  • That is about you but individually does not identify you, such as nicknames, usernames, email address, first name only, IP Address; and/or
  • About your internet connection, the equipment you use to access our website, and usage details, including:
    • Number of users and sessions
    • Session duration
    • Operating systems
    • Device models
    • Geography

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners via links from our website or as directed through our instructions to You.

Accessing and Correcting Your Information

You may also send us an email at support@oirrc.net to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your account profile. We may not accommodate a request to change or delete any information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.  These changes can only be made with the approval of the data controller associated with contract the information was provided under.

 

VISITING OUR WEBSITES

When visiting our websites and using our services, we may process your IP-address, language settings, browser version, the type of device you are using and your browsing and click behavior. Some of this information is necessary to visit our website. For example, our web server automatically collects IP-addresses to send you the requested web pages. We may use this information to provide you with the appropriate version of our websites (e.g. desktop or mobile) and to display the content in the most relevant language (e.g. Dutch, English, French, German, etc.). Other information is used to improve our website and the experience of the user. 

 

SECURITY

The security of your personal data is very important to us. Therefore, we have implemented technical and organizational measures to protect your personal data against loss or any form of unlawful processing. Amongst others, we use the following measures: protection of our servers by firewalls, securing our connection with you by using SSL/TLS and encryption of sensitive data. For security and availability purposes we use software to monitor network traffic (IP-addresses) in order to identify unauthorized access, data breaches, or other malicious activities

 

YOUR LEGAL RIGHTS FOR USER ACCESSES

    • Information – you have the right to be fully informed on which of your personal data we have and what we are using it for.
    • Correct – you have the right to correct any incorrect personal data stored by us.
    • Deletion – you have the right to request deletion of outdated personal data according to the contract agreement the data was provided under. 
  • Revoke consent – you have the right to revoke any consent you may have given us to process your personal data accrding to the contract agreement the data was provided under.

 

THIRD PARTY WEBSITES

This statement is not applicable to third party websites connected with our website or services through hyperlinks. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend you read these websites’ privacy statements before making use of their websites. Use of these websites or services may be subject to their terms and conditions and the processing of personal data is subject to their privacy statements.

 

STATEMENT CHANGES

We have the right to amend this privacy and cookie statement at any time and recommend that you consult this statement on a regular basis to remain informed of any changes. 

 

QUESTIONS OR COMPLAINTS

We are happy to help you with any questions or complaints about our processing of your personal data. See our contact details below if you want to contact us. 

 

CONTACT DETAILS

If you have any questions for our Data Protection Officer regarding this statement, the use of our websites or the use of our services, please contact us at privacy@oirrc.com

Ocular Imaging Research & Reading Center, also known as “OIRRC”,
333 West Maude Avenue, STE 108
Sunnyvale, CA 94085
U.S.A.

 

OIRRC Website, Imaging Portal, & EyeSol

When you visit our OIRRC website (https://www.oirrc.org) or login (OIRRC login) or login (EyeSol) we collect personal data to improve our services and user experience by using cookies. This is necessary for the performance of the service agreement. We also process the personal data you are willing to share with us, so we are able to provide our services, including customer service. This information consists of your contact information, password, address, email address, and other information you share with us. We use this personal data for the following purposes: 

  • Providing our services – certain features of our service require you to register beforehand. You are required to provide some information about yourself and choose a password or update a preassigned password for the account that we will set up for you. We store this information until you close your account and/or until the contract under which you provided the data is completed. Our legal grounds for processing would be for the purpose of executing or entering into a contract or a legal obligation in order to comply with local laws and regulations.
  • Maintaining and improving our services – we collect feedback on our website to understand your needs, improve our customer support and inform our product development. We also use your personal information to ensure that our services are working as intended. Our support team may occasionally contact you, via your contact details, to help improve our services. We process and store the personal data no longer than necessary, and in line with internal standard operating procedures. The legal grounds for processing in this case would be the performance of the contract and legitimate interest when providing the services.
  • Communicating with you – if you choose to correspond with us through email or via our inquiry buttons on our website, we may process and retain the personal data you provide to us. We store this data. The legal grounds for processing could be consent, performance of the contract and legitimate interest to improve our services.
  • Providing personalized services – we use the personal data we collect to customize our services for you, including providing recommendations and personalized content. We process and store this personal data no longer than necessary, in line with internal standard operating procedures, and compliant with governing law and regulations. The legal grounds for processing could be consent, performance of the contract and legitimate interest in improving our personalized services.

 

OIRRC ECONSENT

When you login to the OIRRC login (OIRRC login) or login to EyeSol (EyeSol), we collect personal data to improve our services and user experience by using cookies. This is necessary for the performance of the service agreement. We also process the personal data you are willing to share with us. This information consists of your contact information, address, password and other information you share with us. We use this personal data for the following purposes:

  • Providing our services – certain features of our Service require you to register beforehand. You must provide information about yourself and choose a password for the account that we will set up for you. We store this information until you close your account. Our legal grounds for processing would be for the purpose of executing or entering into a contract or a legal obligation in order to comply with local laws and regulations.
  • Maintaining and improving our services – we collect feedback on our website to understand your needs, improve our customer support and inform our product development. We also use your personal information to ensure that our services are working as intended. Our support team may occasionally contact you, via your contact details, to help improve our services. We process and store the personal data no longer than necessary, and in line with internal standard operating procedures. The legal grounds for processing in this case would be the performance of the contract and legitimate interest when providing the services.
  • Communicating with you – if you choose to correspond with us through email, we may process and retain the personal data you provide to us. We store this data until we are sure that you are satisfied with our response. The legal grounds for processing could be consent, performance of the contract and legitimate interest to improve our services.

  

OIRRC Website

When you visit the OIRRC website (OIRRC), we collect personal data to improve our services and user experience by using cookies. This is necessary for the performance of the service agreement. We also process the personal data you are willing to share with us, so we are able to provide our services, including customer service. This information consists of your contact information, password, address, and other information you share with us. We use this personal data for the following purposes: 

  • Providing our services – we may ask you for extra information regarding your Site’s participation in a specific study. Some features of our service require you to register beforehand. You will have to provide some information about yourself and choose a password or update the password provided for the account that we will set up for you. We store this information until you close your account. Our legal grounds for processing would be for the purpose of executing or entering into a contract or a legal obligation in order to comply with local laws and regulations.

  

OIRRC HELPDESK

When you visit our OIRRC Helpdesk website (OIRRC), we collect personal data to improve our services and user experience by using cookies. You give us consent to do this by using our Contact Us webpage. We also process the personal data you are willing to share with us. This information consists of your search queries and other information you share with us. We use this personal data for the following purposes:

  • Providing our services – our company helpdesk is publicly available on our website and is considered a part of our services. We store the information we collect via our OIRRC Helpdesk as long as necessary to fulfil our business purposes, including but not limited to improving our helpdesk website and services. Our legal grounds for processing would be for the purpose of executing or entering into a contract or legitimate interest to improve our services.

 

COOKIES

Cookies are small text files that store information on your device, often including a unique identifier. When you visit our websites, our servers ask your device for consent to store a cookie on the storage location of your device (e.g. a hard drive) that is specifically designated for cookies. The cookies are stored on your device depending on your choices and browser settings. You may disable the use of cookies through your browser settings, but some parts of our websites may not work properly as a result of that.

We may use both session cookies and persistent cookies to better understand how you interact with our websites, to monitor aggregate usage by our users and web traffic routing on our websites, and to improve our services. A session cookie facilitates certain features of our websites and is deleted from your device when you disconnect from or leave our website. A persistent cookie remains stored on your device after you have closed your browser and may be used by us on subsequent visits to our website. Persistent cookies help our websites to recall specific information on subsequent visits. The persistent cookies may, for example, remember country and language preferences. You are able to delete persistent cookies on your device. Please read the ‘help’ section in your web browser for more details on how to delete cookies.

We have categorized the cookies we use into four different categories: necessary, preference, statistic and marketing cookies. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. We will never use marketing cookies when you are using our application services.